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Handbuch

Find step-by-step guides and documentation to get the most out of the Yarowa platform.

Sanità

Assicurazioni

Create a plausibility check request
Request for file review UVG
Create a request for file review KTG
Request for expert opinion
Withdraw request
Create a risk assessment request
Reopening of a plausibility check or file review with the status "Applied for completion"
Reopening of a completed plausibility check or file review
Send report for revision
Request for file review detention/create individually

Expert report (Extended functionality)

Create request
Manage order
Confirm order
Change the deadline for the right to be heard
The contract for the expert report has been re-awarded
Cancel order
Information about the expert (expert centre)

Performance test

DRG guidelines
DRG statement
Spitex controlling
Nursing home controlling

Doctors/Practice

Edit profile and offer
Change billing address
Add directions
Complete profile (Expert - Extended functionality)
Manage calendar
Accept or decline request
Plausibility check - accept order and create report
UVG file review - accept assignment and prepare report
File review KTG - Accept assignment and prepare report
Expert report - Accept the order, create the report and upload the invoice
Complete the risk assessment order
View and download documents
Create user and set permissions
Deactivate profile or set to "Not Available".
Complete no-show order
Adjust mobile phone number for SMS login
Add user
Adjust address
Adjust hourly rate
Remove service
Add service
Doctor Registration (Full Process)
Commission an interpreter for a plausibility check.
Hire an interpreter for a medical report

Edilizia & artigianato

Insurance / Property Management

Create new request
Withdraw request
Accept or decline offer
Accept or reject invoice
Add task to existing case
Create damage report
Complete damage report

Handyman

Edit profile and offer
Accept or decline request
Cancel order
Submit offer
Edit appointment
Submit invoice in completed status
Submit invoice
Expert leak detection report (own commission)
First registration (full process)
Assign task to employee
Order overview and details
Create branch
Create and manage users
View received reviews
Adjust profile availability

Mobilità

Assicurazioni

Create new order
Withdraw order
Accept or decline offer
Accept or reject invoice
Add task to existing case

Garage

Edit profile
Adjust hourly rate
Submit a new order request
Apply for a cost ceiling increase
Cancel order
Submit offer
Submit invoice
Add reference number or ID
Add user
Submit invoice with QR code
Submit invoice without QR code
Disable and re-enable availability
Accept order
Reject order
make an appointment
Register account
Activate tire order
Order tires
Adjust geographic coverage

Legal advice

Assicurazioni

Create new request
Withdraw request
Withdraw and cancel request
Accept/reject the increased cost ceiling
Accept / reject invoice

Attorney

Edit profile and offer
Add Associate
Deactivate profile
Accept or decline request
Order completed, status: completion requested
Order completed, status accepted
Increase cost ceiling
Edit user permissions
Submit invoice
Manage email notifications
Delete user
Deposit prices for uncovered cases
Acceptance of uncovered cases