Vendor and order management for property managers
Benefits, proven & measured
- Decrease of maintenance and repair costs
- Transparency on progress
- Digital collaboration for property managers, vendors and tenants
- Improvement of compliance and ESG levels
- Integrated in existing system landscape
This is how it works
Manage your vendors and transactions
Vendor profiles
Vendors create a profile for all of their locations. Profiles consist of the following important information.
- Locations
- Services offered
- Servicing areas
- Prices per service and per principal
- Other important information
Vendor & process management by the principal
Principals define the rules to be applied for vendor selection and automation.
- Vendor segmentation
- Vendor search rules
- Notification rules
- Automation of process steps
- Reporting & analytics
- and much more
Customer self-service
Principals can give customers the opportunity to choose their vendor.
The principal has full self serve control over the prioritisation of the vendors available for selection by customers, with the ability to prioritise customer satisfaction, cost, distance and vendor segmentation as examples.
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Main processes for automation
- Cover assessment & triage
- Calculation of costs to settle damage claims
- Mandating of vendors
- Bill checking
End-to-end process
All the relevant processes are covered end-to-end.
Process steps can be conducted by the principal or by partners, but also serve by the customer.
- Send order request
- Accept order request
- Setting an appointment
- Close the order
- Bill handling & checking
- any many more processes
Data & analytics
Real-time reporting for principals and vendors, combined with benchmarks to increase value.
- Overall data for all vendors
- Order status & development per vendor
- Performance comparison between vendors
- Performance of mandated vendors vs. overall vendor performance
- and much more
Integration with ERP or claims system
From light to full integration
- No additional user interface (UI) for users
- Combined solution with the UI from principal and Yarowa
- Working on the Yarowa UI
- Using our integration gateway
We are official partner of companies like Allthings or Immomio.
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Data & security are key
We implement the highest organisational and technical security standards.
- ISO 27001 Information Security certified
- ISO 9001 Quality Management certified
- Regular IT security assessments
- Secure login & access
- Secure data transfer
- Secure data storage
Our certificates, partnerships & awards
The quality of our solutions is proven
