Mobility-Leasing-fleet
The entire vehicle lifecycle. One platform.
Yarowa is a leading digital marketplace and transaction platform that aggregates service providers and solutions for the Leasing & Fleet industry. From claims handling to maintenance to invoice approval: one seamless end-to-end process for every player along the vehicle lifecycle.
KPIs
Leading Leasing Providers & Fleet Managers trust Yarowa
900+
Connected garages, body shops, glass specialists, experts and mobility service providers.
Up to 45%
Efficiency gains through digital and automated processes.
Up to 10%
Lower repair costs through benchmarking, intelligent steering and business rules.
9.5 / 10
Achieve customer satisfaction scores up to 9.5 out of 10, showing top service quality.
Seamless integrations
Industry solutions, AI systems and DMS platforms connect seamlessly.
International
Operating successfully in several major European markets.
Benefits
Less admin. More efficiency. Lower costs.
Systems
Systems
System
Seamlessly integrated. Yarowa seamlessly connects with leasing, fleet, claims, DMS, and calculation systems as an independent, best-of-breed platform.
Automation without development effort. Flexible business rules easily automate processes without coding, boosting efficiency by up to 45%.
AI-powered cost control. Cost estimates and invoices are checked automatically, matched against reference data and anomalies are detected: up to 10% lower repair costs.
Happy end customers. Self-service solutions and transparent, real-time communication lift end-customer satisfaction to up to 9.5 out of 10.
Scalable for international rollouts. The robust, country- and language-independent cloud architecture grows with you: extendable with new use cases and partner solutions.
Product
From claims, over maintenance to tire orders on one platform
Yarowa enables fully digital, automated management of claims, mechanical repair and maintenance processes. From the first request to final invoice approval, we ensure a high automation rate while not giving up the control (Rule-based automations and offer & invoice verification).
- Up to 45% higher process efficiency through automation.
- Up to 10% lower claims costs through provider benchmarking, scoring and intelligent steering.
- Less manual checking, higher customer satisfaction.
- Full transparency across the entire process.
- Scalable automation through individual business rules.
Features
Four modules,
one continuous system
Order Management
Digital mobility and claims management with automated intake, distribution, SLA tracking, and real-time updates.
Provider Management
Manage garages, body shops and specialists, with onboarding, scoring, benchmarking and SLA monitoring.
AI-Powered Verification & Automation
Check cost estimates and invoices automatically, detect anomalies, approve based on rules.
Reporting & KPI Benchmarking
Best-in-class provider KPI benchmarking. Real-time KPI cost analyses and customer satisfaction.
HOW IT WORKS
From claim to solution:
in 8 steps
Every step runs digitally, documented and automated on one platform: from claim notification to closure.
Digital claim or service intake
Claims are captured digitally and passed on to all relevant systems and parties in a structured way.
Automatic case creation
The platform automatically creates a case including the relevant vehicle, contract and customer data.
Rule-based provider steering
Based on defined business rules, suitable partners are assigned automatically or commissioned directly.
Digital cost estimate verification
Cost estimates are checked and assessed automatically and, depending on the rules, approved, rejected or routed out.
Transparent communication
All stakeholders receive real-time status updates, while communication is managed centrally through the platform.
Digital order processing
Service providers manage orders through a fully digital workflow.
Automated invoice verification
Invoices are matched automatically against approved cost estimates and validated based on rules.
Closure, reporting and archiving
The case is closed with a complete audit trail and made available for analyses, KPI measurement and audits.
Use cases
One platform connecting all stakeholders around the vehicle
For Leasing Providers. Automate claims and service processes end to end, cut repair costs through benchmarking, intelligent steering, business rules & price verification and keep full cost control.
For Fleet Operators. Manage claims, maintenance, and tire orders centrally with real-time transparency and KPI reports.
For Insurers. Triage vehicle claims efficiently, verify cost estimates and invoices with AI support and settle cases based on rules.
SUCCESS STORIES
Trusted by Customers
Yarowa noticeably optimises our processes at Carvolution. A huge advantage is that we handle body shop orders as well as the entire tire business centrally on one platform. Invoices and quotes are checked automatically against predefined rule sets. If questions do come up, the support team responds extremely quickly with a solution-oriented approach. Having everything in one place makes our fleet management efficient.
Simon Gunzinger
Teamlead Operations, Carvolution AG
GET STARTED TODAY
Ready for the next generation of
provider and order management?
Optimise your claims and service processes with a platform that intelligently connects providers, customers and systems.
