Dynamic FNOL & automated cover check
Benefits, proven & measured
• Significant decrease of process costs
• Easy handling of products (all generations)
• Solution for surge events
• Elimination of leakage
• Reduction of fraud
• Detailed claims information for product development
This is how it works
Create smart contracts
Product composer
Automate material cover check by using smart contracts.
Based on a PDF policy wording and the corresponding claims guidelines, the smart contract is created by simple drag-and-drop (incl. all product generations).
The creation of the smart contract is a one-time task, which can be completed by Yarowa or by the insurer.
Dispatcher
Once created, the smart contract will only display the specific questions at FNOL, which are needed to assess the particular notified loss or damage.
The answers to the questions can be entered by the insurer or a partner, but can also be self serve completed by the customer.
The creation of the smart contract is a one-time task, which can be completed by Yarowa or by the insurer.
Assessment result
The assessment result is a detailed overview of what is covered and what is not covered, including the detailed amount per damaged item.
Embedded tools
The platform supports end-to-end processing and offers best-in-class 3rd party tools
• Capture damage using 3D models, video assistance & picture recognition
• Calculate settling costs for motor, buildings of property damage
• Automated bill checking
• and much more
Vendor and order management for insurers
Benefits, proven & measured
• Up to 40% process cost reduction
• Approx. 10% reduction in claims payments
• High customer satisfaction (8.8 of 10)
This is how it works
Manage your vendors and transactions
Vendors create a profile for all of their locations. Profiles consist of the following important information.
• Locations
• Services offered
• Servicing areas
• Prices per service and per principal
• Other important information
Principals define the rules to be applied for vendor selection and automation.
• Vendor segmentation
• Vendor search rules
• Notification rules
• Automation of process steps
• Reporting & analytics
• and much more
Principals can give customers the opportunity to choose their vendor.
The principal has full self serve control over the prioritisation of the vendors available for selection by customers, with the ability to prioritise customer satisfaction, cost, distance
and vendor segmentation as examples.
• Cover assessment & triage
• Calculation of costs to settle damage claims
• Mandating of vendors
• Bill checking
Process steps can be conducted by the principal or by partners, but also serve by the customer.
- Send order request
- Accept order request
- Setting an appointment
- Close the order
- Bill handling & checking
- any many more processes
Only trusted vendors, nominated by business partners, such as insurer, property managers or leasing companies, are onboarded on the platform and can offer their services.
- Tradespeople
- Motor body shops
- Medical practitioners
- Lawyers
- and many more
Data & analytics
Real-time reporting for principals and vendors, combined with benchmarks to increase value.
• Efficiency of policy wording and claims guidelines
• Benchmarking of policy wording and claims guidelines
• Overall data for all vendors
• Order status & development per vendor
• Performance comparison between vendors
• Performance of mandated vendors vs. overall vendor performance
• and much more
Integration with ERP or claims system
From light to full integration
• No additional user interface (UI) for users
• Combined solution with principal UI and Yarowa UI
• Working on the Yarowa UI
• Using our integration gateway
We are official partner of companies like Guidewire or Sapiens.
Data & security are key
We implement the highest organisational and technical security standards.
• ISO 27001 Information Security certified
• ISO 9001 Quality Management certified
• Regular IT security assessments
• Secure login & access
• Secure data transfer
• Secure data storage
Our certificates, partnerships & awards
The quality of our solutions is approved
Vendors create a profile for all of their locations. Profiles consist of the following important information.
• Locations
• Services offered
• Servicing areas
• Prices per service and per principal
• Other important information
Principals define the rules to be applied for vendor selection and automation.
• Vendor segmentation
• Vendor search rules
• Notification rules
• Automation of process steps
• Reporting & analytics
• and much more
Principals can give customers the opportunity to choose their vendor.
The principal has full self serve control over the prioritisation of the vendors available for selection by customers, with the ability to prioritise customer satisfaction, cost, distance
and vendor segmentation as examples.
• Cover assessment & triage
• Calculation of costs to settle damage claims
• Mandating of vendors
• Bill checking
